Whether you're an agent looking to get appointed, an owner trying to find your nearest agent, or a client with an active claim — there's a direct line to the right person below.
How to reach us
Pick the route that fits what you need. Every line is answered by a Bascule person — no IVRs, no transfers, no portal-only pricing.
Offices
US Admitted paper out of New York, written by the same team that handles your claims — active nationwide across all 50 states.
The operational heart of the business. Where the underwriting, claims and ops teams sit — and where every US-domiciled policy gets bound.
The team
The fastest way to get an answer is to call the person who deals with your line. Direct lines, direct inboxes — no transfers.
Leadership
The two people who set the direction of the business — and pick up the phone when something gets escalated.
Mortality
Three underwriters covering mortality submissions, declarations of value and renewals — pick whoever your agent works with. Lauren also handles workers comp.
Farm & Ranch
For operations, boarding barns and lesson programs. Laurie runs the line; Joe, Megan and Dhanielle write the day-to-day book.
Workers Comp
Cover for the people who staff barns, boarding operations and lesson programs. Lauren writes the book.
Send us a message
Tell us what you're looking for and we'll route it to the right inbox. A real person will get back to you the same business day.