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Providing you with the assistance you require.

Claiming Made Easy: Trust Our Dedicated Support

Filing an equine insurance claim can often be a source of stress, yet our team of approachable and seasoned experts are here to offer unwavering assistance. We are dedicated to securing the most fitting resolution for you swiftly and efficiently.
Expert Guidance Through the Claims Journey

Navigating Animal Loss Procedures: Do's and Don'ts

Losing a beloved animal companion is a deeply emotional experience, and knowing the right steps to take can provide comfort during this challenging time.

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Support Your Claims Journey

Our Approach to Assisting Your Equine Insurance Claims

Our commitment extends beyond providing a mere service – we've crafted a comprehensive approach that prioritizes your needs at every step of the process. With an emphasis on efficiency, accuracy, and clear communication, we work diligently to streamline your claims experience.

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Report Claim

When it comes to reporting your equine insurance claim with Bascule, we've designed a seamless process that accommodates your preferred method of communication. Whether you choose to reach out via phone call, email, or our user-friendly website form, our goal remains consistent: to make this crucial step as smooth as possible.

Request Veterinary Reports

At this stage you we will contact your vet to request the relevant reports pertaining to the incident. This may include medical assessments, treatments, diagnostics, and any other relevant documents. Once the reports have been gathered, Bascule will review per your policy terms and conditions.

Alongside this stage, you have the option to complete our Direct Deposit Form (ACH) and submit to us along with related invoices.

Review Documentation

Now that Bascule has obtained all required documentation, the process begins to review the submitted documents against your policy terms and conditions.

Final Review and Pay

If the claim has been approved, and all related invoices have been submitted, we will review the full file and an explanations of benefits letter will be emailed to you.

Payment will be sent as a check or issued as a direct deposit within 3-5 business days.

Comprehensive Support Tailored to Your Equine, Farm, and Ranch Needs.

We recognize the unique challenges that equine, farm, and ranch owners face when it comes to insurance claims. Our specialized expertise extends beyond traditional insurance, encompassing the diverse needs of these valuable assets.

Equine Claims

Count on us for efficient and specialized support in managing equine insurance claims.

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Farm and Ranch Claims

Report claims to North American Risk Services, Inc. (NARS) as soon after the loss as possible.

How to make a claim?
Still Unsure?

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+1877-474-5006
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