Claims

Please provide Immediate Notice of all accidents, illness, injury, and / or death to the insured animal(s).

Call 1 800 732 6012

Submit a claim online

Upload document

You can attach, PDF, TXT, DOC, DOCX, PNG or JPG files.

Files uploaded

    Animal Loss Procedures

    DO

    • Report loss immediately
    • Contact your veterinarian
    • Make arrangements for an autopsy
    • Call police in cases of theft, shooting, or vehicular involvement.

    DON’T

    • Have animal destroyed without Bascule’s consent
    • Have animal removed prior to having autopsy completed
    • Neglect a police report if needed.
    IMPORTANT
    Failure to comply with the policy terms and conditions could jeopardize your coverage.
    Please call these procedures to the attention of anyone having Care, Custody and Control of the insured animal.